FAQ's-Login

Q1. How do I log on to portal after I get registered?

A. Once registration process is completed, you will be provided with user ID and password. You can enter the same in the space provided on the home page and login to the portal.

Q2. How can I retrieve my lost my password?

A. Click on the "Forgot password" link available in the LOGIN Screen.

The new password will be emailed to the registered email ID.

Q3. How do I change my password?

A. When you login to the portal for the first time, system will compulsorily ask you to change your password and the changed password will be valid for the next logins.

You can also change your password by clicking on "Modify password" link available in the left menu after login.

Q4. Is the password secured?

A. Password is encrypted at the database level. As a part of the security policy, we advise you to change the password periodically.

Q5. I encountered a below error during login, what do I do?

"Authentication Failed".

A. Firstly, the above error might occur when your Digital signature certificate number is not integrated to your user id. In that case, send a mail to the Helpdesk mentioning your company name, user id and digital signature certificate number to update the same.

Java Blocked:

A. Add https://www.tenderwizard.com to the exception site list under “Security” in JAVA Control panel.

Version detailsVer 1.1
Date15-06-9999